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2024 Vol.20, Issue 3 Preview Page

Original Article

A Study on the Effect of Government Disaster Information on the Information Trust, Government Trust and Information Acceptance

정부의 재난정보특성이 정보 및 정부신뢰와 정보수용에 미치는 영향에 관한 연구

허종렬1ㆍ정종수2*

Jong Ryeol Hur1, Chong Soo Cheung2*

1Ph.D. Student, Department of Disaster and Safety Management, Graduate School, Soong-Sil University, Seoul, Republic of Korea
2Professor, Department of Disaster and Safety Management, Graduate School, Soong-Sil University, Seoul, Republic of Korea
30 September 2024. pp. 500-518
PDF Citation
Abstract
Purpose: The purpose of this study is to analyze the government's disaster information characteristics and process characteristics linked to user's trust building and information acceptance, and to analyze the moderating effect of user characteristics on various media literacy on trust and information acceptance. Method: In this study, the structural influence relationship between constituent variables was analyzed using Smart PLS 3.0 as an analysis tool. In addition, in order to reflect the characteristics of various analysis samples, the number of respondents by age was composed of at least 150 samples. Result: In a disaster situation, users who accept government disaster information and trust in government were measured, and it was confirmed that these types of trust had an effect on information acceptance. It was confirmed that critical understanding, which is the media literacy competency of users, has a moderating effect between trust and information acceptance. Conclusion: It is judged that the research results have practical value in that the government can use them as basic information to provide consumer-oriented disaster information in the future.
Keywords
Trust in Information
Acceptance of Information
Media Literacy
COVID-19
연구목적: 정부의 재난정보특성과 이용자들의 신뢰 구축, 정보수용으로 연계되는 프로세스 특성을 분석하고, 다양한 미디어 리터러시에 대한 이용자 특성이 신뢰와 정보수용에 있어 어떠한 조절효과가 있는지를 분석하는 데 목적이 있다. 연구방법: 본 연구에서는 분석 도구로 Smart PLS 3.0을 이용하여 구성 변인 간 구조적인 영향관계를 분석하였다. 또한 다양한 분석표본의 특성을 반영하기 위해 연령별 응답인원을 최소 150 표본으로 구성하였다. 연구결과: 재난상황에서 정부의 재난정보를 수용하는 이용자들의 정보신뢰와 정부신뢰를 측정하고 이들 신뢰유형이 정보수용에 미치는 영향관계가 있음을 확인하였으며, 거짓뉴스나 소셜네트워크의 재난뉴스에 대한 정보수용에 있어 이용자들의 미디어 리터러시 역량인 비판적 이해능력이 신뢰와 정보수용 간에 조절효과가 존재하는지를 확인하였다. 결론: 정부는 향후 수요자 중심의 재난정보 제공을 위한 기초 정보로 활용할 수 있다는 점에서 연구결과에 대한 실무적 가치가 있다고 판단된다.
키워드
재난정보특성
정부신뢰
정보신뢰
정보수용
미디어 리터러시
코로나19
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Information
  • Publisher :The Korean Society of Disaster Information
  • Publisher(Ko) :한국재난정보학회
  • Journal Title :Journal of the Society of Disaster Information
  • Journal Title(Ko) :한국재난정보학회논문집
  • Volume : 20
  • No :3
  • Pages :500-518
  • DOI :https://doi.org/10.15683/kosdi.2024.9.30.500
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