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2023 Vol.19, Issue 1 Preview Page

Original Article

A Study on the Improvement of Safety Management for Delivery Platform Workers

배달 플랫폼 종사자를 위한 안전관리 개선방안에 관한 연구

문준호1ㆍ김홍관2*

Jun-Ho Moon1, Hong-Kwan Kim2*

1Graduate Student, Program in ET&ST Convergence, Inha University, Incheon, Republic of Korea
2Adjunct Professor, Program in ET&ST Convergence, Inha University, Incheon, Republic of Korea
31 March 2023. pp. 84-96
PDF Citation
Abstract
Purpose: In this study, to protect delivery platform workers from danger, we intend to propose a plan to improve safety management. Method: To protect delivery platform workers, safety-related legal systems and cases were found and analyzed, and statistical results derived from a survey of delivery platform workers were analyzed, and safety management improvement measures were presented. Result: In Korea, safety measures against weather deterioration were not clearly presented in the contents of the law for the safety of delivery platforms, and the survey confirmed that safety education was not fully conducted, and most of them experienced accidents by receiving calls through apps or programs during delivery. Conclusion: This study could suggest safety management improvement plans for delivery platform workers, but since detailed questionnaire items related to motorcycles were not investigated, various accident results that could occur due to motorcycles used by delivery platform workers could not be identified.
Keywords
Delivery Platform Worker
Safety Management Improvement Plan
Survey
Statistical Results
Legal System
연구목적: 본 연구에서는 배달 플랫폼 종사자들을 위험으로부터 보호하기 위해 안전관리 개선 방안을 제시하고자 한다. 연구방법: 배달 플랫폼 종사자들을 보호하기 위해 국내와 국외에서 실시하고 있는 안전 관련 법제도 및 사례를 찾아 분석하였고, 배달 플랫폼 종사자들을 대상으로 설문을 진행하여 도출된 통계 결과와 국내·외 법제도 및 사례들을 분석하고 비교하여 안전관리 개선방안을 제시하였다. 연구결과: 국내에서는 배달 플랫폼 종사자의 안전을 위해 실시하고 있는 법의 내용에서 기상악화에 대한 안전대책이 명확하게 제시되지 않았고 설문조사 결과 안전교육 또한 완벽하게 이루어지지 않고 있는 것으로 확인되었으며 배달 도중 앱이나 프로그램을 통해 호출을 받아 대다수가 사고를 경험한 것으로 확인되었다. 결론: 본 연구를 통해 배달 플랫폼 종사자들을 위한 안전관리 개선 방안을 제시할 수 있었지만 이륜차와 관련된 상세한 설문 항목은 조사하지 않았기 때문에 배달 플랫폼 종사자들이 주 운송수단으로 사용하고 있는 이륜차로 인해 발생할 수 있는 다양한 사고 결과를 확인할 수 없어 이륜차를 사용하여 배달할 경우 발생할 수 있는 사고에 대한 안전관리 개선방안은 제시할 수 없었다.
키워드
배달 플랫폼 종사자
안전관리 개선방안
설문조사
통계 결과
법제도
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Information
  • Publisher :The Korean Society of Disaster Information
  • Publisher(Ko) :한국재난정보학회
  • Journal Title :Journal of the Society of Disaster Information
  • Journal Title(Ko) :한국재난정보학회논문집
  • Volume : 19
  • No :1
  • Pages :84-96
  • DOI :https://doi.org/10.15683/kosdi.2023.3.31.084
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