All Issue

2021 Vol.17, Issue 1 Preview Page

Original Article

31 March 2021. pp. 81-96
Abstract
Purpose: Based on the preceding studies in supply chain management, factors were analyzed to verify the effect of risk assessment and risk management factors of the business continuity management system (BCMS) on management performance. The purpose of this study is to establish a systematic risk management plan by deriving the risk factors of BCMS and evaluating unpredictable risks, and at the same time, contributing to a company's competitive advantage without interruption of work. Method: The structural relationship between risk assessment, risk management and management performance of BCMS was derived. To this end, a questionnaire survey was conducted of 124 managers and managers in Korean companies. Frequency analysis, validity analysis, reliability analysis, correlation analysis, and simple regression analysis were performed. Result: First, risk assessment had a positive (+) effect on risk management. Second, risk management had a positive (+) effect on management performance. Finally, risk assessment had a positive (+) effect on management performance. Conclusion: BCMS's risk assessment and risk management capabilities should be managed through financial performance, and risk management activities should be managed through non-financial performance.
연구목적: 공급체인관리에서 다룬 선행연구를 기반으로 요인을 분석하여 비즈니스 연속성 관리시스템(BCMS)의 위험평가와 위험관리 요인이 경영성과에 미치는 영향을 검증하였다. BCMS의 위험요인을 도출하고 예측 불가능한 위험을 평가함으로써 체계적인 위험관리 방안을 구축함과 동시에 기업이 업무중단 없이 경쟁우위를 선점하도록 기여하는데 연구의 목적이 있다. 연구방법: BCMS의 위험평가, 위험관리, 경영성과의 구조적 관계를 도출하였다. 이를 위해서 124명의 우리나라 기업에 종사하는 책임자, 관리자를 상대로 설문을 조사하였다. 빈도분석, 타당성분석, 신뢰성분석, 상관분석, 단순회귀분석을 하였다. 연구결과: 첫째, 위험평가는 위험관리에 정(+)의 영향을 미쳤다. 둘째, 위험관리는 경영성과에 정(+)의 영향을 미쳤다. 마지막으로 위험평가는 경영성과에 정(+)의 영향을 미쳤다. 결론: 기업의 경영성과는 BCMS의 위험평가와 위험관리 역량은 재무적 성과를 통해서 관리하고 위험관리 활동은 비재무적 성과를 통해서 관리해야할 것이다.
References
  1. Baek, J.S. (2010). "Trends and Trends in Crisis Management Research." The Korean Crisis Management Thesis Collection, Vol. 6, No. 4, pp. 17-28.
  2. Boyatzis, R.E. (2009). "Competencies as a behavioral approach to emotional intelligence." Journal of Management and Development, Vol. 28, No. 9, pp. 749-770. 10.1108/02621710910987647
  3. Cheung, C.S., Kim, H.Y., and Song, J.K. (2018). Business Disaster Management Standard and ISO 22301 based Business Continuity Management System (BCMS) Management Theory. Xinhua Computer Planning, Seongdong-gu, Seoul.
  4. Cho, W.S. (2008). "Influence of strategic attitude on management performance." Tourism and Leisure Research, Vol. 20, No. 1, pp. 203-221.
  5. Cho, S.W. (2013). "A study on the relationship of the supply risk management process in the supply chain." Korean Industrial Economics Association, Vol. 26, No. 4, pp. 1787-1809.
  6. Chopra, S., Sodhi, M.S. (2004). "Managing risk to avoid supply-chain breakdown." Sloan Management Review, Vol. 46 No. 1, pp. 53-61.
  7. Christopher, M., Peck, H. (2004). "Building theresilient supply chain." International Journal of Logistics Management, Vol. 15 No. 2, pp. 1-14. 10.1108/09574090410700275
  8. Dani, S. (2008). "Managing Supply Chain Risks: An Interdisciplinary perspective." Proceedings of the 13th International Symposium on Logistics, Bangkok, 6th- 8th July 2008.
  9. Donavan, D.T., Brown, T.J., Mowen, J.C. (2004). "Internal benefits of service worker-customer orientation- job satisfaction, commitment, and organizational citizenship behaviors." Journal of Marketing, Vol. 68, No. 1, pp. 128-146. 10.1509/jmkg.68.1.128.24034
  10. ISO 22301:2019. "Societal security business continuity management system-requirements." ISO.
  11. ISO/FDIS 22313:2019. "Societal security business continuity management system-guidance." ISO.
  12. Jeong, J.H. (2014). A Study on the Effect of Enterprise Enterprise Risk Management (ERM) on Organizational Performance. Ph.D., Gachon University Graduate School.
  13. Kern, D., Moser R., Hartmann E., Moder M. (2012). "Supply risk management: Model development and empirical analysis." International Journal of Physical Distribution & Logistics Management, Vol. 42, No. 1, pp. 60-82. 10.1108/09600031211202472
  14. Kersten, W., Böger, M., Hohrath, P., Singer, C., Wagner, S.M., Kemmerling, R. (2009). Supply Chain Risk Management Navigator. Supply Chain Risk Management Navigator, Schlussbericht zum Project, Technische Universität Hamburg-Harburg, Hamburg.
  15. Khan, O., Christopher, M., Burnes, B. (2008). "The impact of product design on supply chain risk: A case study." International Journal of Physical Distribution & Logistics Management, Vol. 38 No. 5, pp. 412-432. 10.1108/09600030810882834
  16. Kim, C.B., Kwon, S.H. (2011). "SCM's risk management partnership, a study on the relationship between business results." Trade Information Research, Vol. 13, No. 3, pp. 203-228.
  17. Kim, D.J., Lee, Y.J. (2014). "Effects of supply chain risk assessment and risk management strategy on supply chain operational performance." Journal of information technology applications & management, Vol. 21, No. 4, pp. 173- 186.
  18. Kim, J.Y. (2013). The Effect of Small and Medium-sized Companies' Cooperation with Large Companies on Corporate Performance, Focusing on the Moderating Effect of Entrepreneurship and Market Orientation. Ph.D., Dissertation, Soongsil University.
  19. Kim, Y.S. (2020). Uncontact. Peobeullion, Seoul.
  20. Kleindorfer, P.R., Saad, G.H. (2005). "Managing disruption risks in supply chains." Production and Operations Management, Vol. 14, No. 1, pp. 53-68. 10.1111/j.1937-5956.2005.tb00009.x
  21. KS Q ISO 31000:2018. "Risk assessment, risk management." ISO.
  22. Kwon, S.H. (2012). Empirical Study on Determinants of Supply Chain Risk Management Performance, Ph.D., Dissertation, Chung-Ang University Graduate School.
  23. Lee, C.B., Jeong, S.M. (2011). "A study on the risk management strategy of the global supply chain of electric and electronic companies." The Korean Society for International Commerce, Vol. 26, No. 2, pp. 27-47.
  24. Park, G.H. (2019). "The Influence of entrepreneurship of small and medium enterprises on management performance: The moderating effect of social capital." Professional Management Research, Vol. 22, No. 2, pp. 55-73.
  25. Pearce, J.A., Freeman, E.B., Robinson, Jr. R.B. (1987). "The tenuous link between formal strategic planning and financial performance." Academy of Management Review, Vol. 4, No. 12, pp. 658-675. 10.5465/amr.1987.4306718
  26. Pfohl, H., Gallus, P., Thomas, D. (2011). "Interpretive structural modeling of supply chain risks." International Journal of Physical Distribution & Logistics Management, Vol. 41, No. 9, pp. 839-859. 10.1108/09600031111175816
  27. Rosling, H., Rosling, O., Rönnlund, A.R. (2019). Factfulness: O Habito Libertador de Só Ter Opiniões Baseadas em Fatos. Editora Record.
  28. Seo, G.D., Kim, D.H., Choi, Y.C. (2015). "Analyzing the current status of disaster risks in public institutions in korea 1 -through mock training and consciousness survey-." Korean Disaster Information Society, Vol. 11, No. 3, pp. 337-345. 10.15683/kosdi.2015.11.3.337
  29. Song, H.K. (2016). "The influence of small business owners' competence on service commitment and management performance-focusing on the food service industry." Tourism and Leisure Research, Vol. 28, No. 10, pp. 444-461.
  30. Ulrich, B. (1986). Risikogesellschaft-Auf dem Weg in Eine Andere Moderne. New wave, Seoul.
Information
  • Publisher :The Korean Society of Disaster Information
  • Publisher(Ko) :한국재난정보학회
  • Journal Title :Journal of the Society of Disaster Information
  • Journal Title(Ko) :한국재난정보학회논문집
  • Volume : 17
  • No :1
  • Pages :81-96